(a) An action subject to this chapter is initiated by the publication or service of such documents or notices as are required to be published or served under the substantive law governing the particular proceeding. Unless other law authorizing a different notice period is applicable to the particular proceeding, all hearings in contested cases must be preceded by at least 10 days notice, as required by Government Code, §2001.051. Applicants and holders of licenses, registrations, charters, and permits shall keep the agency informed as to their correct current mailing addresses and may be served with initial process by registered or certified mail, return receipt requested, to the address furnished the agency. Service of initial process on parties other than licensees, registrants, charter holders, permittees, or applicants (unless applicable law provides otherwise), must be made in the manner provided in the Texas Rules of Civil Procedure for initiating a civil suit.
(b) Notice of a disciplinary proceeding that is required to be preceded by a hearing must be signed by the agency head or administrative law judge and must contain:
  (1) an order to appear at a specified time, date, and place;
  (2) a statement of the nature of the administrative action to be commenced and the authority under which the administrative action is conducted;
  (3) a description in plain language of the specific act(s) or omission(s) asserted as grounds for the contemplated administrative action;
  (4) a description of the remedies sought, including the penalties or consequences sought to be imposed;
  (5) a disclosure that the respondent is entitled to:
    (A) be represented by an attorney of respondent's choice;
    (B) directly or through an attorney contest the admissibility of evidence and cross-examine the witnesses against the respondent; and
    (C) respond and present evidence and argument in respondent's behalf pursuant to Government Code, §2001.051(2) and §2001.087;
  (6) a disclosure that the failure of respondent to appear at the hearing will be considered a waiver of respondent's rights under paragraph (5) of this subsection;
  (7) a copy of this chapter included as an attachment;
  (8) the name, title, address, and phone number of the person handling the administrative action for the agency and to whom the respondent or the respondent's attorney should direct inquiries regarding additional information, detail, or further discussion or negotiation in connection with the administrative action; and
  (9) such other information as may be required under the substantive law governing the particular proceeding.
(c) Notice of an action that is not required to be preceded by a hearing, but that requires a party to be advised of a right to hearing before the action becomes final, must contain a notice that a written request for a hearing under the Administrative Procedure Act must be delivered to the agency by a specific date certain or the administrative action will become final. The notice must explain fully how a hearing may be requested and contain such other information as may be required under the substantive law governing the particular proceeding.
(d) In a case in which restitution is sought, the notice of hearing (or an amended or supplemental notice or pleading served a sufficient time before the hearing to provide respondent with fair notice of the claim and a reasonable opportunity to defend) shall contain, in plain language, pertinent information regarding why the agency seeks restitution, for whom it is sought, the aggregate amount of restitution anticipated, and a citation to the specific statutory provision under which the restitution claim is made. A claim for restitution, like any other notice or pleading under these rules, is subject to a motion for more definite statement.

Source Note: The provisions of this §9.11 adopted to be effective November 13, 1997, 22 TexReg 10951; amended to be effective January 9, 2011, 35 TexReg 11849