(a) The department shall establish an online complaint reporting system for reporting violations of this chapter, including unlicensed activity by persons required to obtain a license under this chapter.     
      (b) The online reporting system shall provide an option designed to protect from disclosure the identity of persons electing to provide information anonymously.     
      (c) A person shall be eligible to receive a reward if information submitted online or in writing to the department leads to the issuance of a final order by the commission finding unlicensed activity under this chapter.     
      (d) A person providing information under this section may be identified either by name, address and telephone number or may request an anonymous code number which shall be used in lieu of person's name in all subsequent transactions.     
      (e) Information provided by a person under this section shall be independently verified and substantiated by department inspectors or investigators.     
     Source Note:        The provisions of this §91.59 adopted to be effective May 1, 2012, 37 TexReg 3075