(a) Each potential borrower must submit an application for service by mail, email, or facsimile. Individuals reactivating accounts after five years discontinuance must submit a new application. The application may be either the specific application issued by the agency or the generic application issued by the National Library Service. Any application must include the following to be accepted and processed:      
        (1) Signature from a certifying authority;       
        (2) Signed copy of the applicant agreement; and       
        (3) Alternative contact person, and if applicable, any person authorized to access and make decisions on the borrower's account.       
      (b) Incomplete applications or applications submitted by applicants who do not meet eligibility requirements will be returned to the applicants.     
     Source Note:        The provisions of this §9.4 adopted to be effective November 16, 2008, 33 TexReg 9079; amended to be effective March 20, 2019, 44 TexReg 1437; amended to be effective August 29, 2023, 48 TexReg 4640