(a) All materials that are available for distribution to borrowers are distributed either by specific request of the borrower or through an automated selection process based on an array of variables chosen by the borrower. The agency monitors borrowers' requests and attempts to keep items in stock that borrowers are likely to demand. Availability of items such as books and magazines are subject to the following circumstances:
  (1) popular demand for a particular item;
  (2) whether an item has been damaged and removed from the collection;
  (3) ability of staff to acquire and/or replace an item; or,
  (4) whether an item has been lost.
(b) From time to time, shortages of books, equipment, and other items for distribution to borrowers may occur. In the event of a shortage that will be widespread or has the potential to be of some duration, the agency will institute a special process of distribution to ensure that items are made available to borrowers in an efficient and equitable manner. The type of process used will be determined by the specific type of shortage and in consultation with staff of the National Library Service.

Source Note: The provisions of this §9.9 adopted to be effective November 16, 2008, 33 TexReg 9079; amended to be effective August 29, 2023, 48 TexReg 4640