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Texas Administrative Code
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Title 16 Economic Regulation
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Part 2 Public Utility Commission of Texas
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Chapter 25 Substantive Rules Applicable to Electric Service Providers
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Subchapter B Customer Service and Protection
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Rule 25.21 General Provisions of Customer Service and Protection Rules
Rule 25.22 Request for Service
Rule 25.23 Refusal of Service
Rule 25.24 Credit Requirements and Deposits
Rule 25.25 Issuance and Format of Bills
Rule 25.26 Spanish Language Requirements
Rule 25.27 Retail Electric Service Switchovers
Rule 25.28 Bill Payment and Adjustments
Rule 25.29 Disconnection of Service
Rule 25.30 Complaints
Rule 25.31 Information to Applicants and Customers
Rule 25.33 Prompt Payment Act
Rule 25.41 Price to Beat
Rule 25.43 Provider of Last Resort (polr)
Rule 25.44 Privacy of Advanced Metering System Information
Rule 25.45 Low-income List Administrator
