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Texas Administrative Code
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Title 16. Economic Regulation
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Part 2. Public Utility Commission of Texas
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Chapter 24. Substantive Rules Applicable to Water and Sewer Service Providers
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Subchapter F. Customer Service and Protection
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Rule 24.151. Applicability
Rule 24.153. Customer Relations
Rule 24.155. Resolution of Disputes
Rule 24.157. Refusal of Service
Rule 24.159. Service Applicant and Customer Deposit
Rule 24.161. Response to Requests for Service by A Retail Public Utility Within Its Certificated Area
Rule 24.163. Service Connections
Rule 24.165. Billing
Rule 24.167. Discontinuance of Service
Rule 24.169. Meters
Rule 24.171. Continuity of Service
Rule 24.173. Late Fees and Disconnections During An Extreme Weather Emergency for Nonpayment