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Texas Statutes
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Insurance Code
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Title 6. Organization of Insurers and Related Entities
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Subtitle C. Life, Health, and Accident Insurers and Related Entities
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Chapter 843. Health Maintenance Organizations
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Subchapter G. Dispute Resolution
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Section 843.251. Complaint System Required; Commissioner Rules and Examination
Section 843.252. Complaint Initiation and Initial Response; Deadlines for Response and Resolution
Section 843.253. Complaint Investigation and Resolution
Section 843.254. Appeal to Complaint Appeal Panel; Deadlines
Section 843.255. Composition of Complaint Appeal Panel
Section 843.256. Information Provided to Complainant Relating to Complaint Appeal Panel
Section 843.257. Rights of Complainant at Complaint Appeal Panel Meeting
Section 843.258. Appeal Involving Ongoing Emergency Or Continued Hospitalization
Section 843.259. Notice of Decision On Appeal
Section 843.260. Record of Complaints
Section 843.261. Special Provisions for Appeals of Adverse Determinations
Section 843.262. Certain Decisions Binding