(a) Opening statements. The arbitrator may ask each party to make an opening statement to clarify the issues involved.
(b) The complaining party shall then present evidence to support its claim. The defending party shall then present evidence to support its claim. Witnesses for each party shall answer questions propounded by the other party and the arbitrator.
(c) The arbitrator has the discretion to vary this procedure but shall afford a full and equal opportunity to all parties for the presentation of any material and relevant evidence within the time frames set by the arbitrator.
(d) Exhibits offered by either party may be received in evidence by the arbitrator.
(e) The parties may make closing statements as they desire, but the record may not remain open for written briefs unless ordered by the arbitrator. If the arbitrator requests briefs the arbitration hearing shall be deemed "closed" on the date that the last requested brief is filed.

Source Note: The provisions of this §163.223 adopted to be effective February 17, 2016, 41 TexReg 1111