(a) Licensees and adjuster applicants must provide evidence of completion of courses to TDI or its designee upon request. Each licensee must maintain evidence of each course completed for a period of at least four years from the date of completion of the course for the purpose of investigation or audit. Licensees must continue to maintain evidence of compliance during any period in which the licensee has been notified by TDI or its designee that the records or the licensee's compliance is the subject of an investigation or audit.
(b) Types of course completion evidence of compliance may include:
  (1) a certificate of completion from a provider;
  (2) a college transcript;
  (3) a passing grade report from a national designation program;
  (4) a certificate or report of completed continuing education hours issued by a professional licensing authority or a provider of a course certified by a professional licensing authority; or
  (5) a letter from the program sponsor's representative stating the number of hours the licensee taught.
(c) Absent written notification from TDI that the applicant is exempt from the continuing education requirement or a timely written request or notice for extension or exemption as required under Insurance Code §4004.052(a) and §19.1004(b) - (h) of this title, a renewal applicant or individual applying for an expired license must complete and document all continuing education as required under this section, Insurance Code §4004.055 and §19.810 of this title. TDI's renewal of any license does not relieve a licensee from compliance with the continuing education requirements for any reporting period and failure to obtain required continuing education hours without obtaining a prior exemption or extension shall subject the licensee to administrative action.
(d) It is the licensee's responsibility to comply with this subchapter and submit and maintain evidence that the licensee has completed the required continuing education hours. A licensee should immediately report to TDI or its designee any discrepancy the licensee discovers between a course taken by a licensee and the credit hours certified to the licensee by the provider.

Source Note: The provisions of this §19.1013 adopted to be effective January 6, 2003, 28 TexReg 75; amended to be effective February 21, 2010, 35 TexReg 1271; amended to be effective May 31, 2018, 43 TexReg 3367