If direct services are provided to adult program participants, the contractor must provide the program participants, in writing, at least the following:
  (1) the right to see their records;
  (2) the kind of information recorded, why, and the methods of collection;
  (3) who within the organization has access to the program participants' case files and records;
  (4) an overview of the contractor's policy and practices on confidentiality;
  (5) current state and federal laws regarding the limits of confidentiality under the law, including mandatory reporting for abuse or suspected abuse of:
    (A) children;
    (B) the elderly; and
    (C) people with disabilities;
  (6) an overview of the contractor's policy for responding to court orders;
  (7) an overview of the contractor's policy for requests for information under the Public Information Act;
  (8) an overview of the contractor's policy for release of information;
  (9) when the records will be decoded or destroyed; and
  (10) an overview of what information will remain in the file once a program participant terminates services.

Source Note: The provisions of this §356.1311 adopted to be effective December 23, 2007, 32 TexReg 9332; amended to be effective September 1, 2013, 38 TexReg 4309; transferred effective April 1, 2024, as published in the March 8, 2024, issue of the Texas Register, 49 TexReg 1507