(a) A center must provide an oral orientation about the organization for all new employees within the first two days of employment.
(b) Within two weeks after the first day of employment, all new employees must receive basic oral or written information regarding:
  (1) Dynamics of family violence;
  (2) A brief history of the Texas Battered Women's Movement;
  (3) A brief summary of current Texas laws that address family violence issues; and
  (4) Federal, state, and program requirements regarding confidentiality.
(c) Direct service employees and their supervisors must also receive training on the following:
  (1) Crisis intervention;
  (2) Hotline skills, if applicable;
  (3) Peer counseling techniques;
  (4) Risk assessment and safety planning for victims of family violence;
  (5) Legal options for victims of family violence;
  (6) Economic options for victims of family violence;
  (7) The center's policies and procedures, including all Health and Human Services Commission required policies and procedures;
  (8) Sensitivity to cultural diversity;
  (9) Applicable civil rights laws and regulations;
  (10) All required documentation and procedures related to resident and nonresident issues; and
  (11) Confidentiality.
(d) Training described in subsections (b) and (c) of this section may be provided electronically.

Source Note: The provisions of this §356.404 adopted to be effective December 23, 2007, 32 TexReg 9328; amended to be effective September 1, 2013, 38 TexReg 4309; transferred effective April 1, 2024, as published in the March 8, 2024, issue of the Texas Register, 49 TexReg 1507