(a) A complaint is any allegation received by HHSC regarding abuse, neglect, or exploitation of a client or a violation of state standards.
(b) HHSC must give the facility notification of the complaint received and a summary of the complaint, without identifying the source of the complaint.

Source Note: The provisions of this §559.95 adopted to be effective July 10, 2024, 49 TexReg 4909