Gavvy: Department of Family and Protective Services, Rule 702.823 Must A Complainant Go Through Another Agency Complaint Process Before Contacting the Office of Consumer Affairs?

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Rule 702.823 Must A Complainant Go Through Another Agency Complaint Process Before Contacting the Office of Consumer Affairs?

No. Although the Department of Family and Protective Services encourages complaint resolution at the local level, a complainant may file a complaint with the Office of Consumer Affairs at any time, without going through another agency process for complaint resolution. Source Note: The provisions of this §702.823 adopted to be effective September 1, 2016, 41 TexReg 6078

Gavvy last updated this database on: Aug 7, 2024