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Texas Administrative Code
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Title 16 Economic Regulation
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Part 2 Public Utility Commission of Texas
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Chapter 26 Substantive Rules Applicable to Telecommunications Service Providers
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Subchapter B Customer Service and Protection
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Rule 26.21 General Provisions of Customer Service and Protection Rules
Rule 26.22 Request for Service
Rule 26.23 Refusal of Service
Rule 26.24 Credit Requirements and Deposits
Rule 26.25 Issuance and Format of Bills
Rule 26.26 Foreign Language Requirements
Rule 26.27 Bill Payment and Adjustments
Rule 26.28 Suspension Or Disconnection of Service
Rule 26.29 Prepaid Local Telephone Service (plts)
Rule 26.30 Complaints
Rule 26.31 Disclosures to Applicants and Customers
Rule 26.32 Protection Against Unauthorized Billing Charges ("cramming")
Rule 26.33 Prompt Payment Act
Rule 26.34 Telephone Prepaid Calling Services
Rule 26.37 Texas No-call List
